“If you want to see a change, you have to help make that change.”
About Megan McCue
This author has yet to write their bio.Meanwhile lets just say that we are proud Megan McCue contributed a whooping 118 entries.
Entries by Megan McCue
“He is a blessing to me, a real godsend.”
United Way of Southwestern Pennsylvania is seeking a Quality Assurance Manager for PA 2-1-1 Southwest, 2-1-1 SEPA, and PA 2-1-1 Northwest. 2-1-1 is a nationally recognized, easy to remember phone number. It provides an efficient connection between people seeking assistance with available local health and human service resources. The Quality Assurance Manager will be responsible for the overall quality experience of PA 2-1-1 including calls, texts, and chats. The manager will be responsible for the overall quality including the client interaction, referrals provided, and follow up provided. The Quality Assurance Manager will maintain strong professional relationships with health and human services agencies and proactively advocate for clients with critical needs. The manager will participate in attaining and maintaining accreditation from the international Alliance of Information and Referral Systems (AIRS) both individually and for the call center.
Master’s degree in Human Services or related field preferred. Bachelor’s degree with related experience will be considered.
A Q&A with Jessica Lynn, Manager, National Audit Solutions, KPMG
“They’re building relationships, growing as individuals and improving their attendance.”
“I’m glad to be here for local seniors and let them know someone cares about them.”
A Q&A with Joe Parsons, Associate, Jones Day
By Chris Mohler-King, Owner, Sendell Motors My grandmother was an independent woman who lived in Michigan. As she got older, my family recognized that […]
By Hayley Haldeman I first learned of United Way’s Be a Middle School Mentor program five years ago, when I […]
A Q&A with Matt Neiman, Pittsburgh Regional Manager and Civil Engineer, Borton-Lawson